Package includes:
- 60mins of play time with our fun game master
- 30mins usage of venue for cake cutting
- Cool instagram float and exciting water slide
- Water gun and explorer boats
- Usage of other facilities include: shower room, bath and shampoo, water and coffee dispenser, hair dryer, swimming pool, rock climbing wall
*If you do not receive the email, please check your Spam or Promotions tab for email, add @bykido.com to your safe sender list to receive emails
We offer 100% refunds for items not yet out for delivery or services not yet rendered, except in exceptional cases.
When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant.
Once the item has been out for delivery or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.
For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly.
Get rewarded with BYKidO. From earning points to offset future purchases to monetizing your website and social media, we offer a number of ways for mummies and daddies to get rewards and more!
Click on the above links to find out more!
Have a question?
Drop us an email at contactus@bykido.com. Alternatively, please visit the Contact Us page for more options.