Do you want to give bouldering a try but do not know how to go about it?
At Boulder Planet, they offer "Lift Off!" which is a one-hour trial session for families and kids who want to experience bouldering for the very first time. Their dedicated instructors will guide you, and who knows, your climbing journey may just “Lift Off!” right here at Boulder Planet.
Boulder Planet is a bouldering gym where you can have safe, fun and progressive climbing. Bringing the best talents, equipment and materials from over the world, we aim to build a community that enjoys and grows with the sport.
Join us and explore your body's natural aptitude for movement and our movement to be climate-aware and climate-responsible global citizens.
We offer 100% refunds for items not yet out for delivery or services not yet rendered, except in exceptional cases.
When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant.
Once the item has been out for delivery or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.
For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly.
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Have a question?
Drop us an email at contactus@bykido.com. Alternatively, please visit the Contact Us page for more options.