Lion City Sailors Football School offers football classes for boys and girls, through the age groups, for anyone who loves the game! Take 2 trials at just $10 and see if the school is the right fit for your child! Available at 3 different venues!
LCS Football School offers classes across 4 different venues.
We offer 100% refunds for items not yet out for delivery or services not yet rendered, except in exceptional cases.
When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant.
Once the item has been out for delivery or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.
For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly.
Get rewarded with BYKidO. From earning points to offset future purchases to monetizing your website and social media, we offer a number of ways for mummies and daddies to get rewards and more!
Click on the above links to find out more!
Have a question?
Drop us an email at contactus@bykido.com. Alternatively, please visit the Contact Us page for more options.
Great attention, nice coache, nice facility.
Bought tickets via bykido but no news from vendor after a week to arrange session details. Had to email bykido and they responded. Vendor reverted days later with delayed replies and unresponsive which dragged for days(or i have no idea how long) without a reply. This is 2 weeks from date of purchase and my kid has not gotten a session. May ask for a refund
Thanks Jocelyn for the feedback. We will get in touch with you on the trial and the refund. We will also speak with our partner and share your concerns with them too.
[Edited 8 July 2022 - Added our partner's response]
Hello Joceline,
We’re sorry to hear about your negative experience. We were transitioning into a new term in end June/early July, and were receiving many enquiries via email and our admin hotline. We hence took longer than a week to reach out to your purchase via ByKido made on 24th June. We reached out on 5th July to arrange the trials but unfortunately we could not find a suitable session from our given options across 3 locations that fits your schedule. Thus we advised today (8th July) that you could seek a refund directly from BYKidO where you made your purchase. We have also separately reached out to BYKidO to inform them to process a refund for you.
Thank you for your feedback and we will review our processes for a better customer experience.